Taylor Shuman, Senior technical expert and editor Read about our panel of experts
Updated on August 25, 2023
Updated on August 25, 2023
Key information about Xfinity Internet
- Xfinity is a popular nationwide Internet service provider, offering service in 40 states.
- Users can choose from a variety of internet plans with speeds up to 1200 Mb/s, and even build their own package tailored to their needs.
- Xfinity is our favorite internet service provider for seniors. Want to know how they beat the competition? Go to our listthe best internet service providers for seniors.
Cable provider Xfinity offers a wide range of Internet plans with speeds up to 1200 Mbps in select areas. This service provider is known for its fast plans, bundles and nationwide availability in 40 states. As an Xfinity customer, I can attest to the vendor's reputation and have been very satisfied with their service over the past few years. Xfinity Internet plans start at around $19.99 per month and can go lower if you qualify for Low Income Internetprogram1— Foundation interneta Xfinity.
While Xfinity imposes data caps and most plans require an annual or two-year contract to get the best deal, unlike providers likeWidmoⓇthat don't have caps or data contracts, in my opinion the speed and value you'll get with internet is worth it. Read on as I cover everything you need to know about Xfinity, from pricing and speed to finding the best online deals.
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did you knowYou may be spending too much online without even realizing it. Ouronline guide for seniorscontains all the tips and tricks you need to know to get the best deal for your internet plan.
O Xfinity
Xfinity leverages existing cable television infrastructure to deliver high-speed Internet to homes and businesses. They are a product of the well-known cable television conglomerate Comcast iCNBC2. With over 40 years of experience in the entertainment industry, consumers can rest assured that Xfinity is a reputable company that provides excellent service at a fairly affordable price for most budgets.
Prednosti Xfinity Interneta
- Availability:Xfinity is widely available in 40 states.
- The highest speeds: Xfinity offers really fast internet with speeds up to 6000 Mbps in select areas (compared to DSL internet which averages around 25 Mbps).
- Great packages:Access hundreds of HD channels and thousands of on-demand shows and movies by connecting your TV and Internet.
- Internet cards:This provider offers internet on an Xfinity card starting at $45 for 30 days of internet usage with speeds up to 50 Mb/s without a contract.
Disadvantages of Xfinity Internet
- Price increases: Xfinity uses a shared billing model that offers attractive, low monthly promotional rates for a set period (usually 12 or 24 months) and then increases the rates after the initial offer expires. While you'll get a great deal for the first year or two, be sure to take these price increases into account when setting your online budget.
- Data limits:Xfinity automatically charges customers $10 for 50GB of excess data, with no option to opt out. Fortunately, they free up 1.2TB of data before users are charged for overages and offer a one-time fee waiver for the first overage in the billing period. That's more than enough data for almost every household.
- Make arrangements: Although Xfinity offers no-contract Internet plans, if you want to get the best deals and prices, you usually have to sign an annual contract.
Xfinity: Our choice for high speeds and reliable service
Fast speeds, a variety of plans, and no-contract options make Xfinity one of our top picks for ISPs.
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See the plans
Xfinity Internet plans at a glance
Below are some of the most popular Xfinity plans I recommend for seniors.
Plan | Foundation interneta Xfinity | Xfinity Internet Essentials Plus | Internet with a bandwidth of 75Mbps | Internet 200Mbps | 400 Mbps + 125+ channels | Xfinity Card Internet |
---|---|---|---|---|---|---|
Cena | $9.95 per month; free for eligible low-income customers | $29.95 per month | $19.99 per month* | $35 per month* | $85 per month* | $45 for 30 days |
Download speeds | Do 50 Mbps | Do 100Mbps | Do 75 Mb/s | Do 200 Mbps | Up to 400Mbps + over 125 channels | Up to 50Mbps; Transfer speed up to 10 Mbps |
Data Limitation | 1,2 TB | 1,2 TB | 1,2 TB | 1,2 TB | 1,2 TB | 1,2 TB |
Activation or setup fees | In Attachment | In Attachment | Nothing for DIY kits | Nothing for DIY kits | Nothing for DIY kits | Requires self-assembly |
Equipment rental | In Attachment | In Attachment | $15-$25 per month | $15-$25 per month | From 5 to 25 dollars per month | Not applicable |
*Includes e-payment/automatic payment discount.
Which Xfinity Internet Plan is Best for Seniors?
Below, we'll give you the details on all of my favorite Xfinity senior internet plans.
Foundation interneta Xfinity
Xfinity currently offers nothingdiscounts for seniorsin this moment. Instead, they offer an Internet Essentials plan designed and priced for low-income users. The Internet Essentials plan offers enough data and speed to handle the way most seniors use the Internet, plus some extra benefits for just $9.95 a month. Customers who qualify for affordable connectivity can get this plan for free! However, please note that Xfinity Internet Essentials is not available in all areas.
The Internet Essentials plan includes:
- Download speeds up to 50 Mbps (good for email, social media and web browsing)
- There are no activation or setup fees
- An opportunity to buy a budget PC starting at $149.99
- Free internet literacy training, online or in print
- Free assembly
- No long-term contract
- No credit check is required
- Unlimited access to Xfinity hotspots available in multiple communities
While the Xfinity Internet Essentials plan is a great option for many seniors, especially those who don't need to have multiple devices or people connected at the same time, it's not limited to seniors. For comparisson,offers a free alternative for the same data transfer rate; however, in most areas AT&T is limited to a less reliable DSL or 4G connection.
Eligibility for the Internet Essentials Xfinity plan is based on participation in select government assistance programs such as SNAP, Medicaid or Social Security. In addition, this plan is only available to new Xfinity customers who have not had an Xfinity or Comcast account in the past 90 days and have no debt owed to Xfinity or Comcast.
75 Mbps Internet: Best for smaller Internet users or those on a budget
The Xfinity Connect 75Mbps plan, starting at $19.99 per month with an annual contract, is a basic internet plan that's good for up to four devices connected at once. This plan is best for seniors who are not eligible for the Xfinity Internet Essentials plan and use the Internet for basic tasks such as web surfing and email. It offers a download speed of 75 Mbps, which is enough for most tasks, but slows down with heavy use. All in all, it's an affordable basic internet plan. However, please note that additional hardware fees may apply.
Tips for saving money:
Tips for saving money:Most plans are designed for families with multiple devices. I recommend starting with a smaller plan and upgrading later if needed depending on your internet usage.
200 Mbps Internet: Best for heavy internet users
For households with internet speeds above 75 Mbps, the Connect More 200 Mbps plan may be a viable option, starting at $55 per month.
This plan is best for older adults who regularly use the Internet for a variety of purposes, including streaming TV from services like Netflix or Hulu or using multiple devices at once. It offers a download speed of 200 Mbps, which is real high speed internet and shouldn't be a problem for most tasks. This plan is great for video chatting with your grandchildren, watching your favorite show or ordering a recipe.
I'm currently on a 200Mbps plan at home and I'm a huge fan of Netflix and my partner loves games. In our experience, we're happy with the plan's speed and constant connection, even if we're both online at the same time.
400Mbps + 125+ channels: best for those who want to connect
One of the best ways to save money on web services is to bundle services that you would otherwise purchase separately. Xfinity offers a variety of TV, Internet, and even phone packages. One package I highly recommend for seniors is the Fast 400Mbps + Popular TV 125+ Channels package, which starts at $83 per month for a year. This package includes Internet download speeds of up to 400 Mb/s and a cable TV package with over 125 channels. It is ideal for elderly people who like to play or have frequent family visits. We also recommend it to older people who pay for a separate TV package, because with this package you will save on bills instead of buying both services separately.
With speeds up to 400 Mbps, you can connect several devices to the Internet at the same time; even if your grandchildren are playing video games while you and your kids are watching a movie in the other room, the connection should remain stable. What's more, with a wide range of HD channels to browse, you'll be able to stay up to date with all your favorite shows and movies as soon as they start airing. My parents currently have this plan (it seems to run in the family) and it provides great speed for my mom's movie nights and my dad's Zoom calls when he works from home.
Please note that most promotional prices are for new customers and are only valid for the first 12 months, after which prices are likely to increase. At this point, you should contact Xfinity and ask about current customer promotions to continue getting the best price.
Xfinity Card Internet
If you don't want to be tied down by a contract or a monthly bill, consider Xfinity Prepaid Internet for just $45 for 30 days of internet. It provides speeds of up to 50 Mbps, which is enough for checking email, social media platforms and streaming content. With this plan, seniors don't have to worry about an annual contract or a monthly bill. This is great for seniors who want limited internet access for short periods of time. You can also "top up" by going to the sitemy.xfinityprepaid.comby using the Xfinity mobile app or by visiting a local retailer.
Additional services to get the best of Xfinity
Xfinity offers a full range of products and services to help seniors get the most out of the Internet. Many older people may not need the additional services that could easily increase the cost of cheap Internet. However, if you pay for these services elsewhere, it may be more convenient and less expensive to add them to your web service using Xfinity.
Xfinity Flex streaming device
Xfinity Flex
If you've heard of Roku or Fire TV Stick, Xfinity Flex is another way to stream TV to your TV via an internet connection. Xfinity Flex is compatible with most major streaming services such as Netflix and Amazon Prime Video. In addition, it includes the free Peacock Premium app, which is an exclusive app with NBC content. Xfinity Flex is included with every Xfinity Internet plan at no extra cost. Before you spend money on a third-party streaming device, find out if this add-on is included in your internet plan. You can use the Xfinity Voice Remote to easily browse your favorite shows and movies. This could be a game changer for seniors with mobility issues or arthritis.
Advanced xFi security
Improved xFi gateway security
The Internet can be a scary place, especially for the elderly, who are often targeted by hackers and scammers. Elderly people are such a frequent target of fraudsters that it actually has its own name - the elderlyfraud3. Be safe with Xfi Advanced Security. All you need is a compatible xFi gateway, no additional hardware or software required. Once xFi Advanced Security is enabled, you can enjoy enhanced security features. To learn more about how xFi's advanced security works,read the service provider's support page.
The XFi router helps block cyber threats such as hacker attacks or fake scam websites to keep your connection as secure as possible. This is a great addition for older adults as they can take advantage of the enhanced security features, especially in the face of the flood of sophisticated scammers and lottery scammers who often find ways to extort money from seniors. You can also protect yourself online by reading our listthe most common scams targeting the elderly.
xFi enabled
Upgrade your current internet plan with added security, unlimited data and extended home Wi-Fi coverage for an additional $25 per month. This add-on is good for seniors who live in a big house and want to stay connected throughout the house. Sometimes the main router has difficulty reaching certain bedrooms or basements in larger homes. With xFi Complete, you can get additional hardware, called the xFi Pod, which will extend Wi-Fi coverage throughout your home for the most reliable connection possible.
Plus, unlimited data is great for people who are worried about data caps. Remember that Xfinity includes 1.2 TB of data on all of its internet plans. Unless you're particularly tech-savvy and use a lot of data-hungry devices, most people will never access that amount of data. If you don't need modules to extend wireless coverage in a large home, the xFi Complete may not be an unnecessary upgrade. Most users will be happy with the cheaper xFi Gateway option.
Application
Xfinity Internet is a good choice of service provider for connecting seniors. Many older people get easily annoyed when using the Internet due to poor connections and slower speeds. This is not a common problem with Xfinity as it offers speeds of up to 1200 Mbps in select areas and a reliable cable connection. However, there are a few downsides to be aware of: you have to sign up to get the best deal, and data caps apply.
Prices start at $19.99 eachmonth4or in some cases free for qualifying low-income seniors, Xfinity offers several affordable options for older adults. Their powerful additional features and wide range of packages, including TV, Internet and phone services, are ideal for those who want even more entertainment at home. Overall, Xfinity offers affordable Internet services and add-ons to help seniors stay in touch with their loved ones.
Frequently Asked Questions about Xfinity
- Where is the best place to put an Xfinity router?
Whether you rent an Xfinity gateway or buy your own modem and router, finding the best location is important to maintaining high-quality service. A central location in an open space, unobstructed by furniture or walls, is best. Many homes place the door to the living room near the entertainment center.
- What should I do if my internet is not working properly?
If you have an Xfinity Voice Control Remote, you can say "refresh" to restart the connection. If not, shut down the gateway for 30 seconds and then restart it. If this does not resolve your issue, Xfinity's dedicated customer service staff is available by phone to assist you.
- Do I have to buy a modem and router from Xfinity?
No, you can buy your own modem and router and avoid the extra cost of renting a gateway from Xfinity. However, you are giving up the additional security features that Xfinity offers with the xFi Gateway.
The script
Taylora Shumana
Senior technical expert and editor
As SeniorLiving.org's technical expert and editor, Taylor has years of experience reviewing products and services for seniors. He is passionate about breaking down stereotypes about seniors and technology. He loves finding innovative ways to teach seniors about products and...Learn more about Taylor Shuma
FAQs
Does Comcast have a special rate for seniors? ›
While there are no senior-specific discounts, Xfinity offers multiple bundles and promotional offers throughout the year. Bundling (combining more than one service, such as TV, internet, and phone) is one of the best ways to get the most for your money.
Does Xfinity have a 55+ plan? ›Xfinity doesn't offer any discounted plans for seniors; however, for older adults, we'd recommend looking into Xfinity Choice TV, which offers over 10 channels at an affordable monthly price of $30.
How fast is Comcast $10 Internet? ›Internet Essentials from Comcast
Eligible households get 50 Mbps download speeds with free in-home Wi-Fi for $9.95 per month (plus tax). You'll also have access to Xfinity Wi-Fi hotspots and get the option to purchase a low-cost computer.
Xfinity Internet Essentials
The Internet Essentials program provides eligible households with Internet service for $9.95 per month. Program participants will receive: Internet service at a speed of 25 mbps (up to 100 mbps for an additional $20 per month) In-home WiFi at no additional cost.
Remember the warning from Comcast: The company does not call customers unless you call first. A phone call claims you're about to miss out on a 50% discount on your cable bill. It's a scam.
Will Xfinity lower my bill if I threaten to cancel? ›If they think you're just bluffing, then they have no reason to offer you a discount. "It pays to play hardball," a former Comcast rep told me in May. He worked at an Oregon Comcast call center from 2002 to 2009. "Threatening to cancel will get you further than outright asking for a discount."
Does Xfinity give an AARP discount? ›Xfinity currently does not offer any senior discounts at the moment. Instead, they offer an Internet Essentials plan designed and priced for low-income customers.
How to make Xfinity plan cheaper? ›- Trim your TV channels. If your Xfinity TV service boasts hundreds of channels but you don't even flip past them when you channel surf, it's probably time to revisit your subscription. ...
- Reduce your internet speed. ...
- Limit your data usage. ...
- Ditch the rental equipment. ...
- Negotiate a lower cost.
Internet Essentials: 50/10 Mbps internet service for just $9.95 a month plus tax. Internet Essentials Plus: 100/20 Mbps internet service for just $29.95 a month plus tax. No activation fees and no equipment rental fees.
What is the government program that gives you free internet? ›How can you get free internet through the government? The FCC Lifeline program can provide reduced-cost or even no-cost internet access. You can go to the Lifeline Support site to check your eligibility and to apply to the program.
What is a good internet speed? ›
Homes with four or more people using four or more connected devices will certainly want download speeds of 25 Mbps or more. That said, most experts recommend even higher speeds – at least 100 Mbps – for households with heavy internet use.
What is Comcast basic internet speed? ›Does Xfinity offer low-cost internet options? Internet Essentials provides affordable home internet to qualifying customers (currently $9.95/mo for up to 50 Mbps, or $29.95/mo for up to 100 Mbps).
How can a senior citizen get in internet? ›Call the Senior Planet Hotline: 877-745-1930. What is ACP? The Affordable Connectivity Program (ACP) is a government benefit program that helps eligible low-income households pay for internet service and connected devices.
How much should I pay a month for Wi-Fi? ›How much does internet cost per month? The median price for internet access is about $75 per month. That's according to a November 2022 analysis from Consumer Reports, which found that about half of US households pay between $60 and $90 per month for internet service.
How can I get free Wi-Fi at home without internet? ›- Use Your Phone as a Hotspot. Wondering, “How can I get free wifi?” The answer might be in the palm of your hand. ...
- Use a Public WiFi Network. Another option is to use a public WiFi network. ...
- Ask Your Neighbors. ...
- Use a Satellite Internet Service.
Package | Price | Download speeds |
---|---|---|
Fast | $35.00–$55.00/mo. | 400 Mbps |
Superfast | $60.00–$65.00/mo. | 800 Mbps |
Gigabit | $60.00–$70.00/mo. | 1,000 Mbps |
Gigabit Extra | $70.00–$80.00/mo. | 1,200 Mbps |
The ACP credit of up to $30/month ($75/month in Tribal lands) can only be applied to the Internet and mobile services portion of your bundled Xfinity services. You are still responsible in full for any portion of your bill not covered by ACP.
What is the difference between Comcast and Xfinity? ›As you can see, Xfinity and Comcast are different brands of the same company. Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal).
Why did my Xfinity bill go up 2023? ›Even if you are on a Comcast Xfinity promotional rate, your bill will be going up! Why? Because Comcast Xfinty is increasing the price of the sneaky fees, which can make up more than 40% of your bill now.